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If you have ordered a document in Delayed Download / Research Mode,
it can take up to 2 weeks before the download link appears in your personal "Customers Assistance >" area.
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In case the document remains unavailable, the order can be cancelled.


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Further more, in respect of all international and local laws, no withdrawal period can apply for this kind of personalized service with immediate effect.



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Any manual costs 29.90 EUR in addition to non-refundable 9.90 EUR flat rate (mandatory research fees to create an order)
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