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If you document is already in our database and your payment has been validated, download is instant.
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Click on this link to : Check your order status and download your document >
All orders are re-confirmed and an additional alternative download link is provided within 24 hours.
Please carefully check your email box including the Spam folder.


If you have ordered a document in Delayed Download / Research Mode,
it can take up to 2 weeks before the download link appears in your personal "Customers Assistance >" area.
Please check the remarks and question area and if necessary reply to your dedicated consultant.
This will speed the research process.
Your card has been authorized but will be billed only upon delivery.
In case the document remains unavailable, the order can be cancelled.


Please note we do not directly answer your email requests, but we reply to all of them :
carefully read the information field in your personal "Customers Assistance >" area.


We do not send any quote. To order, Start and Search a document >

Questions about our services ? Please visit our Terms of Service >

Already have placed an order ? Check your order status and download your document >

Further more, in respect of all international and local laws, no withdrawal period can apply for this kind of personalized service with immediate effect.